Privacy Policy

DBA: The Knight Team LLC

Effective Date: March 1, 2025

This Privacy Policy governs the manner in which The Knight Team LLC (“Company,” “we,” “our,” “us”) collects, uses, maintains, and discloses information collected from users (“User”) of the tktrealtors.com website (“Site”) and through our services, including mobile messaging. This policy applies to the Site and all products and services offered by The Knight Team LLC.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register, subscribe to our newsletter, opt in to our SMS/MMS programs, respond to a survey, fill out a form, schedule an appointment, or interact with other activities, services, features, or resources we make available. Users may be asked for their name, email address, mailing address, phone number, and property interests. Users may visit our Site anonymously, but certain services may require personal information.

2. Non-Personal Identification Information

We may collect non-personal identification information such as browser type, device type, IP address, operating system, and technical information about Users’ means of connection to our Site.

3. How We Collect Information

  • Direct Interactions: Information you provide via forms, sign-ups, or in-person interactions.

  • Automated Technologies: Cookies, tracking pixels, and analytics tools.

  • Third Parties: MLS databases, referral partners, or advertising platforms where permitted by law.

4. Mobile Messaging Terms & A2P Compliance

In compliance with Twilio and Go High Level A2P 10DLC registration requirements:

  • We only send SMS/MMS to Users who have explicitly opted in.

  • Opt-Out: Text “STOP” to the sending number at any time to unsubscribe. You’ll receive a confirmation message, and we will cease messaging you unless you opt in again.

  • Help: Text “HELP” for assistance or contact us at [email protected] or +1 419-504-4419.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

  • Message and Data Rates: Standard rates may apply. Message frequency will vary based on services you request.

  • No Sale of Mobile Data: We do not sell or share mobile opt-in data with third parties for marketing purposes.

5. Web Browser Cookies

We may use “cookies” to improve the User experience. You can set your browser to refuse cookies, but some parts of the Site may not function properly.

6. How We Use Collected Information

We may use personal information to:

  • Facilitate account creation and login.

  • Send property alerts, market updates, and promotional communications (with your consent).

  • Improve customer service and personalize user experiences.

  • Improve our Site, services, and marketing.

  • Respond to inquiries and support requests.

  • Administer promotions, contests, or surveys.

  • Fulfill legal or contractual obligations.

7. Security of Your Information

We use SSL encryption and other technical safeguards to protect personal information. While we strive for security, you acknowledge that data transmission over the internet cannot be guaranteed 100% secure.

8. Data Retention & Deletion Rights

We retain data only as long as necessary for its intended purpose or legal compliance.

You may request deletion of your personal information, subject to exceptions such as transaction completion, fraud prevention, research, or compliance with legal obligations.

9. Sharing Your Personal Information

We do not sell personal information. We may share information with trusted service providers (e.g., email delivery, hosting, analytics, or scheduling tools) for limited operational purposes, bound by confidentiality agreements.

10. Third-Party Links

Our Site may link to third-party sites (e.g., mortgage lenders, inspectors, title companies). We are not responsible for their privacy practices.

11. Social Logins

If you log in using social media accounts (e.g., Google, Facebook), we may receive profile information as allowed by your settings on those platforms.

12. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect their data.

13. California Residents’ Rights

If you reside in California, you may request details on information we shared with third parties for direct marketing (per California Civil Code Section 1798.83) and request deletion of publicly posted content if under 18.

14. Advertising & Google AdSense

We may display ads from third-party networks, including Google. These parties may use cookies to deliver targeted ads. You can opt out of Google’s DART cookie at: http://www.google.com/privacy_ads.html.

15. Changes to This Privacy Policy

We may update this Privacy Policy at any time, with changes posted to this page and the “Effective Date” updated accordingly.

16. Contact Us